How often have you encountered problems accessing a popular mail service? Most likely, quite often, as such situations occur with regularity. But do many people know what a blocked Mail.ru address actually means? Because it is not at all due to the whims of the portal's administration. In most cases, the users or malicious individuals are to blame. But let's talk about everything in order.
Blocked Mail.ru account: reasons
The main reason is suspicious activity on the account. What does this imply? The most common reason for blocking a Mail.ru account is mass spamming and the dissemination of other promotional information, which leads to complaints from recipients. In such cases, it is more likely that your profile has been hacked and certain malicious individuals have gained access to it.
Why do they need your email address specifically? The problem lies in the fact that they need to hack a large number of accounts in order to spread spam massively. Hacked accounts are usually quickly blocked, and the scammers constantly need new ones. They employ various tricks, for example, launching a virus on your computer that intercepts the password for your email account, or deceptively make you enter your password on a fake website (which should not be done).
Mail.ru email block: restoring access using a linked phone number
This is the simplest method from the available list. Enter the verification code from the image and click the "Get Code via SMS" button. Wait to receive the code on your phone within a few minutes (usually it happens faster). During this time, a page will open where you will need to enter the received password. After that, click the "Done" button. This way, you will prove that you are the owner of the email mailbox and have no relation to the unfair Mail.ru advertising distribution. The block will be lifted in this manner.
If the code does not arrive, wait for five minutes and click "Resend Code". Make sure that your phone has sufficient funds in the account, is turned on, and has a good signal reception.