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SMS messages from Yandex do not come, what to do?

12-19-2022

the most common method to access a personal account today. Everyone is familiar with it, and it is considered to be the safest option to gain access to a web resource. However, this does not make it perfect and convenient in every 100% of cases. What should you do if you don't receive a code from Yandex? It is an unpleasant situation, so let's try to understand how to handle such cases.

Reasons for not receiving SMS from Yandex

Since there are several links in the delivery chain of the coveted message from the service to the user, all situations when the confirmation code from Yandex Mail does not arrive can be divided into three groups:

1. Issues on the side of the online service;
2. Issues on the side of the mobile operator;
3. Issues on the side of the user.

Each case has its nuances that need to be resolved directly by you. And there are also situations where the solution is not in your hands, and all you can do is wait. Now let's delve into the details.

Not receiving SMS from Yandex due to a service error

A typical situation is when the company's servers are overloaded, and the service simply does not have enough capacity to send you a message. In such cases, the user cannot do anything but wait until the excitement subsides.

In these cases, it is common for the SMS from Yandex with the code to not arrive within a few hours, which you simply need to wait out. A small clarification: the information section of the service states that the processing of requests for sending verification messages can take up to 24 hours (in practice, it is usually much faster).

An exotic situation is an error in sending SMS if Yandex does not support cooperation with a specific mobile operator.

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