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Yandex Market account is blocked for violation, what to do?

If you've long been used to using the popular Yandex marketplace, you'll most likely find it unbearable to encounter an error when trying to access your account. Often it happens that you need to make some urgent purchases or sales, and suddenly a message pops up that "your Yandex Market account is blocked."

But what's the matter, what might be the consequences, and what to do to resolve the problem is completely unclear. We will try to bridge this gap within this article.

Why Did Yandex Market Block the Account?

If you see a notification about your account being blocked when trying to log in to your Yandex Market account, there can be many reasons for this. It's important to note that Yandex Market has the right to block accounts without explaining the reasons.

Yandex Market Blocked Account: Action Algorithm

If Yandex Market administration has identified violations by the user, they are given the opportunity to remedy the situation. In case of serious violations, the block can be immediate and without warning.

If Yandex Market blocked your account, follow these steps:

  1. Go to Yandex's official support request page.
  2. On the feedback page, find the section where you can ask a question or submit a request.
  3. If your question is not on the list, fill out the feedback form, indicating minimum personal information (name and email).
  4. Send the request and wait for it to be reviewed.

Expect your request to be reviewed, usually the response is provided within two days, in a situation when your Yandex Market account is blocked for violation. If you don't have Internet access, you can use the hotline where the operator will ask clarifying questions about the reasons for the block. However, even in this case it is necessary to file an unblock request and wait for it to be reviewed.

There are no time restrictions for placing orders, but it is worth considering that goods may be unavailable due to shift work of stores. Some stores deliver goods daily, while others do so less frequently, collecting large orders. Because of this, it is impossible to accurately determine when an item will become available for sale.

 

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