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296645 qty
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847 qty
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1961 qty
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2221 qty
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7158 qty
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1527 qty
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1485 qty
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5812 qty
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21933 qty
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7059 qty
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5974 qty
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194 qty
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2003 qty
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3556 qty
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612 qty
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36650 qty
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111 qty
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622 qty
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245 qty
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28920 qty
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37665 qty
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5114 qty
Available only by API
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1719 qty
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3396 qty
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204722 qty
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546 qty
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768 qty
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16414 qty
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4925 qty
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1149 qty
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5163 qty
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30169 qty
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19774 qty
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18400 qty
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11 qty
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113 qty
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942 qty
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113 qty
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8204 qty
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1938 qty
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377 qty
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2178 qty
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1215 qty
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130 qty
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5060 qty
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198 qty
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883 qty
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909 qty
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14889 qty
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990 qty
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157 qty
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26829 qty
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723 qty
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1222 qty
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113 qty
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486 qty
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111 qty
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1081 qty
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113 qty
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1486 qty
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997 qty
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609 qty
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309 qty
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271 qty
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113 qty
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112 qty
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113 qty
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113 qty
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659 qty
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few
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712 qty
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2651 qty
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117 qty
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235 qty
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264 qty
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114 qty
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1509 qty
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730 qty
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few
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112 qty
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114 qty
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few
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Turkmenistan
113 qty
Available only by API
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USA (2)
221282 qty
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Uruguay
410 qty
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Venezuela
159 qty

What to do if Sbermarket blocked your account?

05-17-2023

Universal online marketplaces have firmly entered the information space. Today, few can imagine their lives without ordering their favorite products right from home. That is why the account blockage on Sbermarket becomes very painful for many people. Moreover, such situations are happening more and more frequently lately. What is the reason behind this and what to do about the problem, let's try to find out today.

Why did Sbermarket block the account?

The security policy of the popular marketplace is mysterious and unpredictable. Of course, some restrictions are outlined in the standard terms of service, but not everything is so straightforward. Therefore, let's consider possible reasons for the problem and ways to resolve it. So, if your account has been banned on Sbermarket, it means:

  • you have made many cancellations. For example, using the phrase "no money" as the reason for canceling the delivery. Most likely, you will need a new profile;
  • your username contains special characters. This is a standard measure to fight fake accounts;
  • you have created a new profile and specified a "popular" delivery address (e.g., a work address). We recommend using pickup locations or adding some clarification to the address, such as not "house 72 office 12," but "house 72, office 12a";
  • you frequently create new profiles to use welcome promo codes and discounts, while providing the same information (name, surname, address, etc.). Use more diverse personal information;
  • you are logging into the account through an app from a device that already has another marketplace profile associated with it. Sbermarket account could be blocked because of this. Keep this in mind in the future;
  • the profile was blocked after contacting customer support. Here, as they say, no comments. Try to contact the service company's staff through a different method (not through chat, but via email, this option should still work).

 

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